We ship to more than 40 countries worldwide. After you have completed your order you will receive a confirmation email with a link to track & trace your package.
If you have any questions related to the delivery of your order, please contact us at Support@piperandcloth.info.
Return Rules Summary:
Return Window: You have 14 days from the date of delivery to return your item(s).
Shipping Costs: Customers are responsible for return shipping costs.
Restocking Fee: We do not charge any restocking fees.
Final Sale Items: Items marked as final sale cannot be returned.
Detailed Return Instructions
1. Eligibility for Return:
- Items must be in their original condition, unworn, unwashed, and with all tags attached.
- Items marked as final sale are not eligible for return.
2. How to Initiate a Return:
- Email us at support@piperandcloth.info within 14 days of receiving your order. Please include your order number and the item(s) you wish to return.
- We will provide you with instructions on how to return your item(s).
3. Return Shipping:
-Print the prepaid return shipping label that you will receive by email, and send all items back to us using the label provided.
4. Processing Your Return:
- Once we receive your return, we will inspect the item(s) to ensure they meet the return criteria.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
5. Exchanges:
- We do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.
If you have any questions about our return policy, please contact us at support@piperandcloth.info.
We are here to help and ensure you have a pleasant shopping experience with Piper&Cloth.
